Cancellations must be submitted in writing to [email protected] and received by March 17, 2023. Convention registration cancellations received on or before January 27, 2023, will be assessed a $25 processing fee. Convention registration cancellations received between January 28 – February 28, 2023, will be assessed a $75 processing fee. Convention registration cancellations received between March 1- March 17 will be assessed a 50% processing fee. Refunds will not be granted for convention registration or ticketed event cancellations after March 17, 2023; however, substitutions will continue to be permitted. Cancellation of a registration does not automatically cancel the attendee’s hotel reservation.
Hotel reservations must be cancelled separately.
- On or before March 10, 2023: A written substitution request must be emailed to [email protected] along with a copy of your confirmation and a completed registration form for your substitute.
- After March 10: Your substitute can bring your original confirmation on-site to the registration counter along with a completed registration form and the switch will be made at that time.
Note: If you paid the member rate, but your substitute is a non-member, the substitute will need to
pay the difference in cost; however, if the substitute rate is lower than what you originally paid, you will not
receive a difference in the price.